Privacy policy.

Effective Date: 13 July 2025

1. Introduction

This Privacy Policy explains how Smartchitect™ ABN 44 060 669 044 ("we", "us", or "our") collects, uses, discloses, and protects your information when you use our website at https://smartchitect.au, including subpages such as https://smartchitect.au/crowdsights, and third-party services used in conjunction with our platform, such as Tally.so, Squarespace, Airtable, and Google Analytics.

2. Information We Collect

We collect the following types of information:

a. Personal Information

  • Email address (only if you’ve opted in)

  • Demographic information (e.g., age, gender, postcode) (only if you’ve opted in)

  • Feedback or survey responses submitted via Tally.so or Airtable forms

b. Non-Personal Information

  • Browser type and version

  • Operating system

  • IP address

  • Usage data and interaction with our site, via Google Analytics or similar tools

3. How We Collect Information

  • Directly from you when you submit forms (e.g., Tally.so surveys)

  • Automatically through Squarespace, Airtable, or Google Analytics when you browse the site

  • Through voluntary interaction with QR codes linked to CrowdSights campaigns

4. Use of Information

We use your information to:

  • Analyse and present community insights

  • Improve our products, services, and website

  • Contact you with updates (only if you’ve opted in)

  • Comply with legal obligations

5. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share information with:

  • Service providers (Squarespace, Tally.so, Airtable, Google)

  • Regulatory or legal bodies, if required by law

  • Aggregated or anonymised form for public insights dashboards

6. Data Storage and Security

  • Data is securely stored via platforms like Airtable and Tally.so with encryption

  • Access is limited to authorised personnel

  • We use secure protocols (HTTPS, encrypted forms)

7. Cookies and Tracking

We use cookies through Squarespace and Google Analytics to track user behaviour and improve the experience. You may opt out through your browser settings.

8. Your Rights

  • You may request access, correction, or deletion of your data

  • You can opt out of cookies and newsletters

  • Contact us via the “Contact Us” page to exercise these rights

9. Children’s Privacy

Our services are not intended for children under 15. We do not knowingly collect data from children.

10. Updates to This Policy

We may update this Privacy Policy. The date of the latest version is always displayed at the top.

11. Contact

If you have questions, please Contact Us